In my last article I outlined a project that proved to be a success thanks to a studious observation that, in turn, lead to a perfect understanding of our client’s needs. Today I would like to tell you a similar story. This time, however, it will be a tale of how our sense of overconfidence blurred our sight of what was (and indeed, is) key to success.
This time I’d like to share with you a story that touches upon a fairly non-apparent part of our job. However, it is one such feature of our work (actually, one of many) that, if left unattended, may cascade into a vast array of problems later on.
What makes JMB stand out from others in the IT solutions crowd? Two words immediately spring to mind: empathy and optimisation. In case you’re wondering what exactly we mean by them, we warmly invite you to read our first post and learn how we work and make things happen.